Scott Wueschinski
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Retail media is eating the P&L, and nobody owns it

Retail media now moves enough margin to distort merchandising and pricing, yet it sits inside marketing with no cross-functional owner. That gap is the risk.

Retail POV Retail Measurement

· 4 min read · Source: Forbes Technology Council ↗

Retail media is the best business most retailers have ever built. It is also the one nobody is actually running.

Here is the number that should reframe the conversation in every executive team. Walmart’s CFO confirmed that fully a third of profit in the most recent quarter was related to advertising and membership income. That is not a side hustle. That is the company. And the economics underneath it are unlike anything else on the floor. Retail profit margins tend to be slim, in the 3% to 4% range. The margin on ad sales is usually 70% to 90%, according to BCG.

Do the arithmetic on that spread. RMN profit margins of 60 to 70% versus traditional retail’s 5 to 10% mean every dollar of RMN revenue contributes roughly 6 to 10x more to bottom-line profit than a marginal dollar of merchandise revenue.

Sit with that. A dollar of ad revenue is worth up to ten dollars of product revenue to your bottom line. Now ask yourself an uncomfortable question: what happens to your merchandising decisions when that math is true and nobody is governing the tradeoff?

The incentive has quietly flipped

For decades the retailer’s job was simple to state. Sell the right product to the right shopper at the right price. Merchandising owned the shelf. Pricing owned the margin. Category owned the assortment. The shopper was the customer.

Retail media inverts that. The moment ad inventory outperforms merchandise by 10x on contribution margin, the shopper stops being the only customer. The brand buying the placement becomes a customer too, and a far more profitable one. Forbes named the tension precisely. Media now competes with marketplace fees, fulfillment, returns, and promotions, all drawing from the same unit-level margin. And the line is dissolving. As conversational interfaces converge with retail media, the lines between search, merchandising, and advertising disappear.

When search, merchandising, and advertising become the same surface, the question of what a shopper sees first is no longer a merchandising decision. It is an auction. The endcap goes to the highest bidder, not the highest velocity. The top search result gets sold, not earned. Category strategy bends toward whoever funds the biggest campaign. None of this is malicious. It is just what happens when the P&L rewards it and no single owner is accountable for the tradeoff.

Nobody owns the tradeoff

This is the structural failure, and it is almost universal. Retail media was born inside marketing or e-commerce as an incremental revenue play. By 2026, retail media networks will no longer be treated as incremental revenue streams. They will be foundational to how retailers drive profitability. Many retailers initially launched RMNs as extensions of their ecommerce or marketing organizations.

So you have a business that now drives a third of enterprise profit, still reporting up through a function that was never designed to arbitrate merchandising, pricing, and category strategy. The CMO owns ad revenue. The Chief Merchant owns the shelf. The CFO owns the margin. Nobody owns the collision between them.

That gap is the Cost of Doing Nothing, and it does not announce itself. It shows up as incrementality you never measured, loyalty you quietly spent, and category captains gaming your rankings because no one at the table is accountable for the shopper outcome. The industry already admits the measurement is not there. 62 percent of ad buyers cite lack of standardization as a top growth barrier, and 41 percent say retail media networks lag other channels on measurement. You are optimizing the most profitable line in your company with the weakest instrumentation on your floor. That is the CODN in one sentence.

Build the owner before you build more inventory

The winners will not be the retailers with the most ad slots. Forbes said it plainly. Retail media is no longer a growth hack at the edge of the budget. It is the price of visibility and must be actively engineered and defended in the P&L.

Engineered and defended requires an owner. Not a working group. A seat with authority across the silos, running one P&L that unifies trade, media, and merchandising rather than three functions optimizing against each other. The MOART framing gets the operating model right. Unify trade, shopper, and media on one P&L. Operate the aisle like a business, not separate silos. That is a governance decision, not a technology decision, and it is the one most executive teams keep deferring.

From the forward-deployed seat, I will tell you what production reality looks like. AI is about to make this worse before it makes it better, because agentic systems will auto-optimize toward whatever objective function you feed them. Feed them ad yield with no merchandising guardrail and they will strip-mine shopper trust at machine speed, quarter after quarter, and it will look like a great quarter every time.

Retail media is eating your P&L. The only question left is whether you put someone in charge of the fork before the machines decide what gets served.